Leveraging over eight years in the Customer Experience field, I assist businesses in achieving growth and success through continuous customer service and artificial intelligence solutions designed to optimize operations, elevate customer contentment, and foster new developments. I deliver extensive customer assistance across various channels including phone, email, live chat, WhatsApp, and ticketing platforms, augmented by AI-driven chatbots for both web and WhatsApp interactions, enabling faster replies, stronger client bonds, and effortless scalability.